Terms of use
Last updated 12 November 2026
These terms apply when you use Crumple, an app run by Crumple, Sweden ("we"). By creating an account you accept them. Please also read our privacy policy.
The service
Crumple stores your receipts, bills and parking tickets, reads their details automatically, and lets you search, share and export them. The app is free. We may limit how many documents can be scanned each month, and we may add paid features later; if we do, we tell you first and you never pay for anything without choosing to.
Your account
You sign in with your email address and a one-time code. Keep access to your email and your phone safe: anyone who can read your email can sign in to your account. You are responsible for what happens in your account.
Your content
The documents you add stay yours. You give us permission to store and process them only to run the service for you, as described in the privacy policy. Only add documents you have the right to keep.
Acceptable use
Do not use Crumple to break the law, to store content that is not yours to store, to try to get into other people's accounts or our systems, to overload or disrupt the service, or to copy or resell it.
Check before you pay
Crumple reads documents automatically and can make mistakes: amounts, dates, VAT, account numbers and payment references can be read wrongly, even when they are not marked for review. Always check payment details against the original bill before you pay. The app is a tool for keeping and finding documents; it is not accounting, tax or legal advice, and it does not replace keeping originals where the law requires them.
No warranty
We provide Crumple as it is, without any warranty that it is free of errors, always available, or that extracted information is correct. Keep your own copies of documents that matter to you. As far as the law allows, we are not liable for indirect losses or for losses caused by relying on extracted information, such as a payment made with a wrong amount or reference. Nothing in these terms limits rights you have as a consumer under mandatory law.
Ending
You can stop using Crumple and delete your account at any time in the app. We may suspend or close an account that breaks these terms, and we may stop offering the service; if we stop, we give you at least 30 days' notice so you can export your documents.
Changes
We may change these terms. If a change matters, we tell you in the app before it applies. If you do not agree, you can delete your account.
Governing law
These terms are governed by the laws of Sweden. Disputes go to the courts of Sweden, unless mandatory consumer law gives you the right to go to the courts where you live.
Contact
Email support@crumplethis.com.